Start Up
January 2010
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On pitching and seduction
posted by in
Tue 19th
But, sometimes, if you’re a bit good and a bit lucky, a funny thing happens in the middle of the seduction ritual. The masks fall off and people suddenly start sounding like people. That’s when the fun begins. Seduction meets persuasion when the bullshit is dropped. It’s a shame that it takes so long to get there, and it’s a shame that the path is often so diabolically convoluted.
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2010: Defining the Digital Marketer
posted by in
Tue 5th
The resulting integration of sales and marketing highlights a holistic full duplex conversation and the birth of the digital marketer. Digital marketers are in the trenches, working and collaborating with clients and team members alike. Being clear and core with the offering, yet malleable and flexible with solution. The digital marketer is integrated into the entire corporate experience. Every touch point from receptionist to product development and deliverables. The digital marketer is the embodiment of the brand; developing an ecosystem of micro celebrities whose collaboration leads to innovation and legitimate thought leadership.
December 2009
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The only thing I’m prepared to predict, is change
posted by in
Wed 23rd
Through it all, my hopes for the future of digital marketing have remained unchanged. Back in October, I summarized the direction that I think marketing as a discipline has to head in. Marketing must become a participatory mode, where brands can talk WITH consumers instead of AT them. Conversational marketing deconstructs marketing and takes it back to its roots. It restores the sacred trust between buyer and seller–an unspoken compact that used to govern human relations before the industrial revolution. Connecting people is the most critical function of marketing, even more important than collecting data.
November 2009
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How much is enough when it comes to Voice of Customer?
posted by in
Tue 3rd
Voice of customer research can be a wonderfully responsive early warning system for a small website owner. Don’t get caught up in obsessing over respondent counts. If you’ve got 25 or so pieces of real visitor feedback at hand, you can go a long way in constructing a visitor-centric website experience that will help your website to grow and flourish.
On pitching and seduction
posted by in
But, sometimes, if you’re a bit good and a bit lucky, a funny thing happens in the middle of the seduction ritual. The masks fall off and people suddenly start sounding like people. That’s when the fun begins. Seduction meets persuasion when the bullshit is dropped. It’s a shame that it takes so long to get there, and it’s a shame that the path is often so diabolically convoluted.
2010: Defining the Digital Marketer
posted by in
The resulting integration of sales and marketing highlights a holistic full duplex conversation and the birth of the digital marketer. Digital marketers are in the trenches, working and collaborating with clients and team members alike. Being clear and core with the offering, yet malleable and flexible with solution. The digital marketer is integrated into the entire corporate experience. Every touch point from receptionist to product development and deliverables. The digital marketer is the embodiment of the brand; developing an ecosystem of micro celebrities whose collaboration leads to innovation and legitimate thought leadership.
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The only thing I’m prepared to predict, is change
posted by in
Wed 23rdThrough it all, my hopes for the future of digital marketing have remained unchanged. Back in October, I summarized the direction that I think marketing as a discipline has to head in. Marketing must become a participatory mode, where brands can talk WITH consumers instead of AT them. Conversational marketing deconstructs marketing and takes it back to its roots. It restores the sacred trust between buyer and seller–an unspoken compact that used to govern human relations before the industrial revolution. Connecting people is the most critical function of marketing, even more important than collecting data.
November 2009
-
How much is enough when it comes to Voice of Customer?
posted by in
Tue 3rd
Voice of customer research can be a wonderfully responsive early warning system for a small website owner. Don’t get caught up in obsessing over respondent counts. If you’ve got 25 or so pieces of real visitor feedback at hand, you can go a long way in constructing a visitor-centric website experience that will help your website to grow and flourish.
How much is enough when it comes to Voice of Customer?
posted by in
Voice of customer research can be a wonderfully responsive early warning system for a small website owner. Don’t get caught up in obsessing over respondent counts. If you’ve got 25 or so pieces of real visitor feedback at hand, you can go a long way in constructing a visitor-centric website experience that will help your website to grow and flourish.
