Measurement
January 2010
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How does your brain get into a buying state?
posted by in
Mon 25th
Why did you buy your iPhone? On the surface, it’s simple. You responded to a clear call to buy at the Apple store downtown. But if you reflect on it, you’ll see that numerous persuasion threads came together over time to form the state of mind that made you ready and willing to party with your money in exchange for an Apple product.
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Where the purchase process is breaking down
posted by in
Sun 10th
How do you find out what visitors hope to accomplish on your site? Ask them. Simple online surveys, using as little as four quick questions, are the best way to find out the real intent of your customers. No amount of behavioral analysis, click tracking, or user-generated content monitoring is going to deliver the same level of insight as pure voice of customer feedback.
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How to pick a great website survey tool
posted by in
Thu 7th
No matter how big your company is, real voice of customer data can be an immensely powerful source of business intelligence for your marketing team. If you’re looking to take the plunge into voice of customer research, running a website survey is usually the first place to start. To help you in your decision making process, Blunt has outlined 5 points to consider. Follow these, and you’ll be on the right track to picking a great website survey tool.
December 2009
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Could 2009 be the Last Great Year of Free News?
posted by in
Mon 7th
News publishers—at least the ones that maintain expensive newsrooms– are pissed because their online revenues have failed to offset the bleeding in their print arms. They’ve sought out scapegoats. Thus, groups like the Fair Syndication Consortium have accused Google of running more than half of the unlicensed newspaper content currently floating around on the web. Talk about biting the hands that feeds you. Consider that Google sends news publishers, in the words of Eric Schmidt, “a billion clicks a month from Google News and more than three billion extra visits from our other services, such as Web Search and iGoogle.”
November 2009
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Metrics Move from Website to Consumer
posted by in
Wed 18th
Website metrics have been slotted in alongside social media metrics in the category of new measurements that would phase out offline surveys and focus groups. I disagree. I think website metrics are increasingly in the rearview of the digital marketing ecosystem, cruising along sluggishly while social media metrics blow by them in the passing lane.
How does your brain get into a buying state?
posted by in
Why did you buy your iPhone? On the surface, it’s simple. You responded to a clear call to buy at the Apple store downtown. But if you reflect on it, you’ll see that numerous persuasion threads came together over time to form the state of mind that made you ready and willing to party with your money in exchange for an Apple product.
Where the purchase process is breaking down
posted by in
How do you find out what visitors hope to accomplish on your site? Ask them. Simple online surveys, using as little as four quick questions, are the best way to find out the real intent of your customers. No amount of behavioral analysis, click tracking, or user-generated content monitoring is going to deliver the same level of insight as pure voice of customer feedback.
How to pick a great website survey tool
posted by in
No matter how big your company is, real voice of customer data can be an immensely powerful source of business intelligence for your marketing team. If you’re looking to take the plunge into voice of customer research, running a website survey is usually the first place to start. To help you in your decision making process, Blunt has outlined 5 points to consider. Follow these, and you’ll be on the right track to picking a great website survey tool.
-
Could 2009 be the Last Great Year of Free News?
posted by in
Mon 7thNews publishers—at least the ones that maintain expensive newsrooms– are pissed because their online revenues have failed to offset the bleeding in their print arms. They’ve sought out scapegoats. Thus, groups like the Fair Syndication Consortium have accused Google of running more than half of the unlicensed newspaper content currently floating around on the web. Talk about biting the hands that feeds you. Consider that Google sends news publishers, in the words of Eric Schmidt, “a billion clicks a month from Google News and more than three billion extra visits from our other services, such as Web Search and iGoogle.”
November 2009
-
Metrics Move from Website to Consumer
posted by in
Wed 18th
Website metrics have been slotted in alongside social media metrics in the category of new measurements that would phase out offline surveys and focus groups. I disagree. I think website metrics are increasingly in the rearview of the digital marketing ecosystem, cruising along sluggishly while social media metrics blow by them in the passing lane.
Metrics Move from Website to Consumer
posted by in
Website metrics have been slotted in alongside social media metrics in the category of new measurements that would phase out offline surveys and focus groups. I disagree. I think website metrics are increasingly in the rearview of the digital marketing ecosystem, cruising along sluggishly while social media metrics blow by them in the passing lane.
